The one I ordered was used, supposedly refurbished. NO. It was BROKEN.Refurbished on Amazon means you got someone else's defect or problem.Replaced it with a new one and no problems.Takes up a lot of counter space.Some models have only Two Small Baskets and this has Two small and one large basket. Tis is the model to get.Hamilton Beach is not helpful with replacement parts.The power cord is not a standard cord. It is magnetically attached for safety. Great design, but when it needs replacement ?????MUST ADD: Vent on top needs a metal /carbon grease filter.ONLY operate in well ventilated area. Oil vapor will get everywhere when oil cooking. Cover everything with tinfoil in the vicinity.Also buy a Thermometer. the type with a long wire probe for ovens.To minimize Oil burns, oil splash and oil vapor:NEVER insert Food into hot oil over 170°F.Insert food, Then turn on, Cook, Then turn off and let slightly cool below 220°F, Raise baskets to drain oil.Place cooked food on 4- 6 layers of Paper towels to drain food completely for 10- 20 minutes.Reheat in Microwave and eat.This was a Christmas gift to myself, I was so tired of using pots of oil on my stove to deep fry food. I've been needing and wanting a new deep fryer and when I saw this 3 basket fryer for that price, I could not pass it up, I have paid the same price for a smaller 1 basket at a local store in the past! I've already used it 3 times and am in love with it. I use peanut Oil so I can strain it through paper towels and use it over, instead of having to throw used oil out after using it once or twice.I love the timer, no more setting a timer on the microwave or watching the clock, when it dings my food is done cooking! I don't really like the cord (I know it's for safety) but it is so short, I have to keep it close to the plug outlet, on my counter or table, which means it makes it harder for me to see the numbers on the knob, as I'm only 5'4 and my kitchen is not lit very bright, I always have to have my 16 year old son who is 6'1 come in with a flash light to put the knob where I need it to be. Also with other fryers in the past the magnets have stopped working and would no longer attach to the fryer, which hinders the product useless and I've had to throw them out. I sure hope this doesn't happen with this product!.I love I can cook more than one thing at the same time, My son and I love Fish and Fries/onion rings or even hush puppies. and now I can get both items cooked together at the same time so no more one being cold by the time the other gets done, and no more grabbing the Cast Iron Skillet, turning on the oven, putting what fried food is done in the pan into the oven to stay hot while everything else cooks.The baskets are a breeze to wash, I wash everything by hand, I don't own a dish washer, I just stick them down in a sink full of hot soapy water, then using the handle I swish them around a bit, then use a soft bristle scrubber to get any crumbs off that didn't want to come off, and use the sink sprayer to rinse them off, Air dry and put away.it is a lot bigger than I thought it would be , so storing it I had to move some stuff around on my shelf but It now has it's own place on the shelf and the baskets are right beside the fryer.I made fried chicken in it the other day, Thighs and legs, I do not know if it's the batter combination I used or what, but I was very disappointed that I had the exact same problems with this deep fryer as I do Frying them in an iron skillet cook for the time stated, the outside is practically burnt while the inside is raw Supposed to take like 14 minutes (or so) to Fry Chicken, It takes me over an hour and I'm still dealing with parts of the chicken being raw while the outside is close to being burnt or is burnt. But according to the family, it only looked horrible, they ate it and actually ate all that I cooked up ( I do not eat chicken especially fried)Makes fries great! My boyfriend likes his fries Crunchy and I always have a hard time getting them that way when I was frying in a pot on the stove, I don't like mine very crunchy, but I made them his way first, on the longer time given, and they turned out to his liking :) so that's a good thing :DI've had this since a few days before Christmas, and I've used it about 5 times, and Yesterday was the first time since using it I took it all apart and washed it after using it, and it was a breeze , the only part that took forever was cleaning/straining my oil, I use Peanut Oil and I use a Paper towel in a colander put inside a big bowl I need to find a new way to get this accomplished as my way is very time consuming and I spend a lot of time at the sink (I put the bowls in the sink so if I make a mess it's contained there). waiting on the oil to drain/sift through the paper towel lined colander into the bowl. But it's worth it! Means I don't have to always buy a new jug of oil when I need to refill my fryerI don't know if this part is a defect or if it is supposed to do it, I've read the manual front to back several times, but all other fryers I've owned with a power light, the power light would come on as soon as you turned the heat knob, However this one the power light only comes on once you turn the TIMER knob! That does make it a little confusing because you're not sure if it's on or not, but I usually always turn the timer on to the 15 minute mark that the manual says it takes to heat up any way. But it would be nice if the power light came on when you turned the Heat Temp. Knob.So to conclude I really don't have much bad to say about this fryer the only cons are: The Cord is way too short and it's magnetic (Again I know this is a safety feature but not everyone has little kids to worry about knocking a hot fryer off a counter). And that the power light does not turn on as soon as you turn the heat temperature knob.Everything else about this fryer is a Pro . And I will be recommending this one to my family and friends who are looking for a fryer. The price is great as well.I bought this fryer to make a special plate that I had dreamed up. Candied bacon wrapped around a hot dog, coated with a breading, and deep fried. This fryer worked great! Loved that there was a timer and a temperature control that lets you know when the oil is at the set temperature and ready for use.The cleanup was super easy even in a camping environment.My only issue was in how long it took to heat up the oil - about 30 minutes.It takes the same amount of oil (1 gallon) as my propane gas cooker. It's easier to set the cooking temperature than gas cooker but not as fast at reaching cooking temperature.well worth the moneyFryer works great for small batches, but is a little underpowered for cooking larger batches. I had no issues with cooking a dozen fresh wings at a time. it did take a little longer than normal 15 min instead of 10-12. The problem I ran into was if I decided to cook anything frozen (wings, fries, onion rings) with frozen wings it could only handle 6-8 at a time and they had to cook for 20-30 min. Fresh Apple Fritter no issues with cooking 4 at time 3 min per side and fresh doughnuts I could do almost a half dozen with out issues.This fryer is easy to use, and large enough to fry for large gatherings. Easy to put together and take apart for cleaning.All in all, a good machine.Hace casi 4 años compre una para mi negocio, hago papas y platanos fritos, esta encendida varias horas al día y nunca ah dejado de funcionar, los materiales son de excelente calidad, y el Funcionamiento es muy profesional.Hoy que recibí otra viene bien empaquetada muy bien, la freidora es muy bonita y me doy cuenta que comparando la nueva y la anterior de hace casi 4 años, no se ve la diferencia demasiado, las dos se ven bien y me doy cuenta que la que ya tenia está entera después de casi 4 años!!! así que dura mucho y los materiales son buenos.Super recomendada.El precio tampoco subió demasiado después de tanto tiempo.Lo único que sucede es que las letras de tiempo y temperatura se borran.Es la segunda que compro. La primera me duró aproximadamente 3 años de uso en un restaurante y volvería a comprar otras más.Tengo una pizzería y vendo papas a la francesa, boneless, nuggets y alitas. Duró más de 3 años hasta que se hizo carbón el conector magnético por el uso y el cable se dañó (cosa que tuvo solución y pude echarla a andar nuevamente soldando un cable a cada uno de los cables que hacían contacto con los conectores).Es fácil de usar, no ocupa mucho aceite y calienta rápido. Es muy fácil de limpiar, se desmonta la resistencia del contenedor de aceite para poder lavar bien.Si la quieren para uso doméstico o para uso ocasional, es una bestia. Para un restaurante puede funcionar bastante bien. Aún así no sustituye a una freidora industrial, pero es una buena opción para dejar de gastar tanto gas en una freidora grande.Es de las mejores inversiones que he hecho para mí negocio.La freidora funcionaba increible, era un sueño hecho realidad, y un buen día, un día después de que perdió vigencia la opción de la devolución, mágicamente, dejó de funcionar. Es una verdadera perdida de dinero. Leí las malas reseñas sobre su vida tan corta y sobre la sorprendente coincidencia de que se descompusieron casualmente justo después de terminada la garantía, creí, cómo muchos, que a mí no me pasaría y heme aquí con un cacharro de casi dos mil pesos inservible. Cuánto creen que me den los de los fierros viejos por el? Cinco pesos? Sería lo justo, porque eso es lo que realmente vale.Tengan cuidado porque en la descripción dice que es de 4.5L con 3 cestas pero en realidad es de 2.8L, esto es importante porque yo la ocupaba para un negocio; el producto en si es excelente pero por ese error en la descripción le quito una estrella. Ah y la que dice 4.5L con 2 cestas es en realidad de 3.5L. No la puedo regresar para cambio porque ya me urgía empezar a usarla.We had a small deep frier before and with growing kids it was getting time consuming to do multiple baskets of fries for everyone. With this I can get it all done in one go, while you can't store the oil in the bucket I got a cereal storage container for that. I went with all 3 baskets for when I wanted to cook onion rings on the side of fries. You can't buy the baskets in store so buying here was a no brainer.